Focusrite Scarlett 4i4 4th Generation

I really like the sound, and the features are so nice to have. Not all of them are accessible from hardware, some (eg volume for the inputs 3-4) can be found from its controller app from Focusrite. I suppose they left them out of the hardware device to keep it space-friendly. I would like the Output knob to be less sensitive to touch, seems very weird that the small knob for headphones feels good, but the big for Output doesn't. Also, the USB cable that connects to pc and the sockets on the interface for usb and mains power feel a bit gimmicky - hasnt been an actual issue so far but everything else feels sturdy, so it would be a bummer if my workflow was disrupted because of a damaged socket .